DRIVEN BY OUR VALUES

Sound morals are fundamental to our operation and continue to define the way we do business – helping to stand us apart from our competitors within the industry.

VISION AND PURPOSE

Everything FM operates principally within the public sector, and we are committed to doing what is right and honourable to deliver the best solution to our customers. We set high standards for ourselves and aspire to meet these standards in all aspects of our lives.

SCOPE

This policy applies to everyone Place Group currently employs or may employ in the future.

Our ethical practice is much more than simply a policy – to us, it’s at the very core of our operation. All our employees have access to our Code of Conduct, which will overlap at points with the Code of Ethics.

SUMMARY OF VALUES

EFM’s business code of ethics is based upon the following values:

Responsibility – work hard and take ownership.

Respect – treat people how you want to be treated.

Fairness – be objective and fair and don’t disadvantage others.

Integrity and honesty – tell the truth and avoid any wrongdoings.

Lawfulness – follow the law.

Teamwork – collaborate internally and externally.

VALUES IN DETAIL

RESPONSIBILITY

It is our duty to take full responsibility for our decisions and actions – as well as the consequences.

We act in the best interest of society, public safety and the environment.
We only accept assignments in line with our background, experience, skills, and qualifications.
We fulfil all commitments.
We take ownership of errors or omissions – correcting them promptly and communicating them to the appropriate body.
We protect proprietary or confidential information.
Everyone at Everything FM upholds this code and holds each other accountable.

RESPECT

It is our duty to show a high regard for ourselves, others, and the resources entrusted to us. Resources entrusted to us may include people, money, reputation, the safety of others, and natural or environmental resources.

A respectful environment engenders trust, confidence and performance excellence by fostering mutual cooperation.
We encourage and value diverse perspectives and views.
We inform ourselves about the norms and customs of others.
We avoid engaging in behaviours they might consider disrespectful.
We listen to others’ points of view and seek to understand them.
We directly approach people who have a conflict or disagreement.
We conduct ourselves in a professional manner, even when it is not reciprocated.
We negotiate in good faith and do not abuse our position or influence others so we can personally benefit.
We do not act in an abusive manner toward others.
We respect the property rights of others.

FAIRNESS

It is our duty to make decisions and act impartially and objectively. Our conduct must be free from competing self interest, prejudice, and favouritism.

We demonstrate transparency in our decision-making process.
We constantly re-examine our impartiality and objectivity, taking corrective action as appropriate.
We provide equal access to information for those who are authorised.
We proactively and fully disclose any real or potential conflicts of interest (COI) to the appropriate stakeholders.
If there is a real or potential COI, we refrain from engaging in the decision-making process or attempts to influence the outcome, unless or until we have: made full disclosure to the affected stakeholders; an approved mitigation plan; obtained the consent of the stakeholders to proceed.
We do not hire or fire, reward or punish, or award or deny contracts based on personal considerations, including but not limited to, favouritism, nepotism, or bribery.
We do not discriminate against others based on, but not limited to, gender, race, age, religion, disability, nationality, or sexual orientation

INTEGRITY AND HONESTY

It is our duty to understand the truth and act in a truthful manner – both in our communications and in our conduct.

We earnestly seek to understand the truth.
We are truthful in our communications and in our conduct.
We provide accurate information in a timely manner.
We are committed to delivering our promises.
We strive to create an environment in which others feel safe to tell the truth.
We do not engage in or condone behaviour that is designed to deceive others, including but not limited to: making misleading or false statements; stating half-truths; providing information out of context or withholding relevant information.
We do not engage in dishonest behaviour for personal gain.

LAWFULNESS

Lawfulness is our duty to understand the law set out in England in all contractual aspects and with those businesses or individuals that we may do business with.
We will follow in good faith, the law of England and all Acts of parliament to the best of our ability and shall actively seek clarification if we are unsure.
We shall endeavour to replicate the law when preparing contracts.
We shall continually ensure that all employees have the required security clearance as so deemed necessary.
Confidentiality and data protection policy laws will be strictly observed. We will not unwittingly expose, disclose or endanger information of customers employees or stakeholders.
We will perform due diligence and avoid any form of business with unlawful organisations.

TEAMWORK

Teamwork is our duty to be generous with our expertise and knowledge; be open to learning and evolving
We respect the opinions and views of employees, customers and suppliers and will engage and listen in equal measure.
We appreciate the strengths good teamwork can deliver and shall actively seek to engage with other members of our internal and external teams.
We shall respect and encourage those members of our team who are less vocal than others, knowing that the hidden voice can often be invaluable.
We will encourage in spirit, action and voice all members of our internal and external teams to allow them to grow and develop.
We acknowledge that good teamwork breeds trust which in return delivers good communication and allows support and motivation to prosper.
In addition to our own ethics, we are also mindful of the Seven Principles of Public Life and work hard to incorporate these into our daily life. These are listed below.

THE SEVEN PRINCIPLES OF PUBLIC LIFE

The Seven Principles of Public Life apply to anyone who works as a public office-holder. This includes all those who are elected or appointed to public office, nationally and locally, and all people appointed to work in the civil service, local government, the police, courts and probation services, NDPBs, and in the health, education, social and care services. All public office-holders are both servants of the public and stewards of public resources. The Principles also have application to all those in other sectors delivering public services.

SELFLESSNESS
Holders of public office should act solely in terms of the public interest.

INTEGRITY
Holders of public office must avoid placing themselves under any obligation to people or organisations that might try inappropriately to influence them in their work. They should not act or take decisions in order to gain financial or other material benefits for themselves, their family, or their friends. They must declare and resolve any interests and relationships.

OBJECTIVITY
Holders of public office must act and take decisions impartially, fairly and on merit, using the best evidence and without discrimination or bias.

ACCOUNTABILITY
Holders of public office are accountable to the public for their decisions and actions and must submit themselves to the scrutiny necessary to ensure this.

OPENNESS
Holders of public office should act and take decisions in an open and transparent manner. Information should not be withheld from the public unless there are clear and lawful reasons for so doing.

HONESTY
Holders of public office should be truthful.

LEADERSHIP
Holders of public office should exhibit these principles in their own behaviour. They should actively promote and robustly support the principles and be willing to challenge poor behaviour wherever it occurs.